BOH Team Member I FT

At Flock & Fresh, taking care is not optional - it is our responsibility. To our food. To our people. To every guest.
The BOH Team Member is a hands-on team member responsible for preparing and cooking menu items safely, accurately, and consistently while maintaining a clean, organized, and service-ready kitchen. This role supports food quality, speed of service, sanitation, product availability, and the overall guest experience through strong station execution and dependable teamwork.
BOH Team Members work closely with Shift Managers and other restaurant Team Members to follow recipes, procedures, food safety requirements, prep levels, and operational standards. This role is expected to take ownership of assigned responsibilities, communicate needs or concerns promptly, and support the team wherever needed during the shift.

Essential Functions / Major Responsibilities:

• Prepare, cook, bread, assemble, portion, and package menu items according to established recipes, procedures, and presentation standards.

• Prepare fresh ingredients, sauces, and other food components accurately and consistently.

• Follow required cook times, hold times, portion standards, labeling, dating, storage, and product rotation procedures.

• Maintain assigned stations so they are stocked, organized, clean, food-safe, and ready for service.

• Monitor product and prep levels during the shift and communicate shortages, low stock, or production needs to leadership.

• Complete assigned opening, transition, and closing duties accurately, thoroughly, and on time.

• Follow all food safety, sanitation, allergen-awareness, handwashing, temperature-control, and cross-contact prevention procedures.

• Complete assigned food safety, temperature, cooling, cleaning, or operational logs accurately and on time.

• Operate kitchen equipment, tools, and appliances safely and only as trained.

• Wash dishes, utensils, cookware, and equipment and support proper cleaning and sanitation of kitchen areas as assigned.

• Work with urgency and attention to detail during high-volume service while protecting food quality and accuracy.

• Communicate clearly and respectfully with Shift Managers, front-of-house Team Members, and other kitchen Team Members to support accurate orders and timely service.

• Receive direction, coaching, and training positively and apply feedback to improve station performance and consistency.

• Identify and report equipment, maintenance, food safety, cleanliness, product quality, or workplace safety concerns promptly.

• Help receive, move, organize, rotate, and store food and restaurant supplies as assigned.

• Support new recipes, menu updates, promotions, procedures, and operational changes by following training and updated standards.

• Follow all company policies, food safety requirements, and applicable workplace procedures.

• Support other back-of-house stations and restaurant tasks as needed to help the team and protect the guest experience.

Required Skills / Abilities / Competencies:

• Ability to work efficiently in a fast-paced kitchen while maintaining accuracy, consistency, and attention to detail.

• Ability to read, understand, and follow recipes, prep instructions, portion standards, cook times, hold times, and food safety procedures.

• Ability to learn and safely perform assigned kitchen stations, including food preparation, cooking, breading, assembly, and dishwashing.

• Strong reliability, punctuality, personal accountability, and follow-through.

• Clear and respectful communication with Team Members and restaurant leadership.

• Ability to stay organized and productive during busy, changing, or high-volume periods.

• Willingness to follow established systems, checklists, cleaning routines, and operational standards consistently.

• Strong work ethic and pride in producing quality food and maintaining a clean work environment.

• Ability to accept feedback, ask questions when needed, and work cooperatively as part of a team.

• Commitment to protecting Flock & Fresh food quality, safety, team standards, and guest experience.

Education and Experience:

• Must be at least sixteen (16) years of age.

• Food Handler certification required before beginning in-restaurant work, or ability to obtain within the required timeframe.

• Previous kitchen, restaurant, fast-casual, or quick-service experience preferred, but not required.

Work Environment:

• Work is performed in a fast-paced restaurant kitchen that may include high-volume service and tights or confined workspaces.

• Regular exposure may include hot equipment, sharp tools, cold storage areas, raw food products, common allergens, cleaning chemicals, and temperature variations.

• Flock & Fresh prepares food in a shared restaurant environment using raw ingredients and common allergens, including wheat, dairy, eggs, soy, sesame, and other allergens. Cross-contact may occur due to shared equipment, preparation areas, and handling processes.

• The schedule may include mornings, evenings, weekends, holidays, and changing shifts based on business needs.

• This role requires frequent interaction and communication with guests, coworkers, delivery partners, and restaurant leadership throughout the shift.

Physical Requirements:

• Must be able to stand and move for periods of up to eight (8) hours or more based on shift requirements.

• Must be able to lift and carry objects weighing up to fifty (50) pounds, using assistance when available.

• Must be able to safely operate and work around hot surfaces, sharp equipment, kitchen appliances, and cleaning products.

• Must have the strength and endurance to perform repetitive and physically demanding kitchen tasks, including bending, reaching, pushing, pulling, lifting, and maneuvering food products, containers, utensils, pots, pans, and equipment.

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions in accordance with applicable law.

REQUIREMENTS

At Flock & Fresh, hospitality is at the center of who we are. We believe our people are the heart of the guest experience, and we are committed to creating a workplace where each Team Member feels respected, supported, and valued. Flock & Fresh is proud to be an equal opportunity employer. We consider all qualified candidates without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.