B2B and Events Coordinator

About the role

You'll be the person who connects our stores to the community. You'll build relationships with local businesses, schools, and organizations, turn them into repeat catering and gifting customers, and find and coordinate the events and pop-ups where we sell. You'll work directly with the owner and have real ownership over a growing part of the business.
Pay starts at $17/hr base plus a commission bonus and quarterly bonuses.

What you'll do

Business development and catering sales

• Build and manage a list of local businesses, schools, medical offices, real estate offices, and organizations

• Reach out by email, phone, and in person, including sample drop-offs and tastings

• Follow up consistently and turn first-time buyers into repeat and standing monthly orders

• Run seasonal campaigns for holidays and appreciation days

• Coordinate catering orders from first contact through delivery

• Keep every contact, order, and next step organized in our CRM spreadsheet

Events coordination

• Research, apply for, and book farmers markets, festivals, school functions, and community events

• Handle event logistics: applications, fees, schedules, product counts, staffing requests, and setup details

• Track sales, costs, and leads from every event

• Represent us at networking events and business mixers

What we're looking for

• 2+ years in business development, hospitality, catering or event sales, property management, or another relationship-focused role

• Experience reaching out to businesses to grow sales or partnerships

• Comfortable starting conversations with new people, in person and by phone

• Highly organized, with strong spreadsheet and email skills

• Professional, friendly writing

• Self-starter who follows up consistently without reminders

• Comfortable with weekly outreach goals and tracking your own numbers

• Valid driver's license and reliable transportation

REQUIREMENTS

• Excellent customer service and people skills with a friendly, professional communication style
• Strong written and verbal communication skills with the ability to write clear event-related messages
• Proficiency with Excel for tracking event details, attendance, and reporting
• Skilled in organizing and prioritizing work while managing multiple event tasks under pressure
• Comfortable with email organization and maintaining organized inboxes and follow-up reminders
• Hands-on experience with a CRM system to log leads, track communications, and manage event contacts
• Ability to coordinate event logistics and details with accuracy and timeliness
• Strong organizational skills to manage schedules, vendor communications, and event checklists
• Ability to collaborate effectively with team members and support store leaders during active events
• Experience in sales or marketing support with a customer-focused approach that drives engagement
• Reliability and flexibility to work part-time shifts and adapt to changing event demands

We’re the nation’s fastest-growing cookie company for a reason. Our rotating flavors, open-concept kitchens, and famous pink box make cookie-eating an experience you won’t forget. 

It all started with one big dream, two cookie-crazed cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO) when they teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that didn't live up to expectations, and cookies that are just plain embarrassing to them today, the pair decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes—a practice that is still part of the Crumbl process— until they created the world’s best chocolate chip cookie.